Loadsmart AI runs your freight.
Freight Experts resolve the exceptions.
AI agents work with your system of record, and when something needs a human, our Freight Experts step in.
Shippers own the results. We own the work.
Book a demo →The repetitive work that eats your team’s day.
We take it off your plate.
Every shipper runs the same manual tasks over and over. Loadsmart AI’s agents automate those tasks end to end.
real TMS objects orchestrated in production by Loadsmart AI
Document Collection & Filing
Quotes, tenders, appointments, settlement — executed live inside your operation, under the rules you set.
70–90%
less document-handling time
Tracking & Status Updates
We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.
5–10
minutes saved per tracked load
Tender Failures
When a tender falls through, we re-tender down your routing guide and re-book, before the miss ever reaches your team.
8–10%
overpayment on flat rates eliminated
Proactive Load Audits
We check every load before pickup and flag at-risk transit early, so problems surface before they turn into penalties.
30–40%
reduction in avoidable penalty charges
Claims Processing
We gather the documentation, validate the claim, and draft the response for your approval, so claims get filed and recovered.
2x
faster claims recovery with higher filing rates
Scheduling & Re-Scheduling
We book dock appointments against carrier and facility availability, and when a pickup slips, we re-schedule and notify everyone who needs to know.
5–10
minutes saved per appointment
Custom (anything else)
If you can describe the task, we’ll build the agent to run it.
Bring the repetitive, rules-based work that eats your team’s day, the kind that piles up as nearshoring adds volume to your operation. We build it, we run it, and our Freight Experts own the exceptions.
Platform scale · today
Pick the fire. Watch it go out.
3 delivered loads are missing signed bills of lading and a rate con.
Documents · #LS-48180
15:12:04
3 delivered loads flagged — documents missing in your TMS.
15:12:06
Emailed and called each carrier for the signed bill of lading and rate con.
15:12:40
2 back — read, validated against the shipment, filed.
15:13:20
1 carrier sent the wrong file — flagged and re-requested.
15:14:02
All 3 filed to your TMS. Every doc matched to its load.
Tell us the workflow that bothers you most. We’ll run it.
Book a working session →One workflow, start to finish.
Take proof-of-delivery collection. Your platform surfaces the gap. Loadsmart AI picks it up and runs every tool the job needs (a phone call, an email, reading the document, writing it back) until the shipment is closed. No one on your team touches it.
It runs in your environment, not instead of it.
Loadsmart AI doesn’t need to replace your systems. It plugs into them over APIs, EDI and MCP, puts agents to work inside your operation, and leaves the record where your team already lives.
What Loadsmart AI gives back.
FAQ
How do you automate a distribution center with AI agents?
Start with the repetitive work. Loadsmart AI’s agents book and rebook dock appointments, collect and file documents, chase carrier status, re-tender failed loads, audit loads before pickup and build claims. Every outcome is written back to your system of record. If a task isn’t covered, describe it and Loadsmart will build the agent to run it.
Do I need to replace my TMS, WMS or ERP?
No. Loadsmart AI doesn’t replace your systems. It plugs into them over APIs, EDI and MCP, puts agents to work inside your operation, and leaves the record where your team already lives. Your existing systems stay your system of record, and each outcome is written back where your team already looks for it.
What happens when an AI agent can’t resolve a task?
A person takes over. When something needs human judgment, the exception goes to a Loadsmart Freight Expert with the context already attached. Loadsmart AI auto-resolves 80%+ of the work under the rules you set, and that rate compounds over time on your own outcomes. Either way, you get 100% of outcomes delivered.