LOADSMART AI · THE INTELLIGENCE POWERING AUTONOMOUS TRANSPORTATION EXECUTION
Loadsmart AI works with your system of record, nothing to replace or migrate, and when something needs a human, our Freight Experts step in.
You own the results, not the work.
Watch it run your freight →Platform scale · today
Trusted by the shippers who move the world
Every shipper runs the same manual tasks over and over. Loadsmart AI takes the whole task, not a step of it — and our Freight Experts step in whenever something needs a human.
real TMS objects Copilot AI has orchestrated in production,
shipments, appointments, charges, invoices, target rates.
Loadsmart Freight Experts resolve the exceptions
Document collection & filing
Quotes, tenders, appointments, settlement — executed live inside your operation, under the rules you set.
Needs metric
overpayment on flat rates eliminated
Tracking & status updates
We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.
Needs metric
overpayment on flat rates eliminated
Tender failures
When a tender falls through, we re-tender down your routing guide and re-book, before the miss ever reaches your team.
8–10%
overpayment on flat rates eliminated
Proactive load audits
We check every load before pickup and flag at-risk transit early, so problems surface before they turn into penalties.
Needs metric
overpayment on flat rates eliminated
Claims processing
We gather the documentation, validate the claim, and draft the response for your approval, so claims actually get filed and recovered.
Needs metric
overpayment on flat rates eliminated
Scheduling & re-scheduling
We book dock appointments against carrier and facility availability, and when a pickup slips, we re-schedule and notify everyone who needs to know.
Needs metric
overpayment on flat rates eliminated
Custom — anything else
If you can describe the task, we’ll build the agent to run it.
Bring the repetitive, rules-based work that eats your team’s day. We build it, we run it, and our Freight Experts own the exceptions.
The more Loadsmart AI runs your freight, the more it resolves on its own.
85% to 95%+
Loadsmart AI senses, decides and acts on every load, then writes the outcome back into your system of record. It compounds on your own outcomes so it resolves more on its own over time.
3 delivered loads are missing signed BOLs and a rate con.
Documents · #LS-48180
15:12:04
3 delivered loads flagged — documents missing in your TMS.
15:12:06
Emailed and called each carrier for the signed BOL and rate con.
15:12:40
2 back — read, validated against the shipment, filed.
15:13:20
1 carrier sent the wrong file — flagged and re-requested.
15:14:02
All 3 filed to your TMS. Every doc matched to its load.
The AI runs it, our operators back it, and you see the outcome in your own systems.
Book a working session →Take proof-of-delivery collection. Your platform surfaces the gap; Loadsmart AI picks it up and runs every tool the job needs — a phone call, an email, reading the document, writing it back — until the shipment is closed. No one on your team touches it.
Loadsmart AI doesn’t need to replace your systems. It plugs into it — over APIs, EDI and MCP — puts agents to work inside your operation, and leaves the record where your team already lives.
Deploys into your stack
Agents go to work inside the systems you already use. Nothing gets ripped out, nothing migrates.
Acts on your loads
Quotes, tenders, appointments, settlement — executed live inside your operation, under the rules you set.
Writes back to your system of record
Your TMS and ERP stay the source of truth. Every outcome lands where your team already works.
Not model outputs or dashboard metrics — freight moved, costs lowered, and acceptance held, on real accounts.
The AI runs it, our operators back it, and you see the outcome in your own systems.
Book a working session →