Meet the Agent: Proactive Load Audits
Checks every load before pickup, flags at-risk transit while it can still be fixed, and audits every charge against the contracted rate and approved accessorials — before payment, not after.
30–40%
reduction in avoidable penalty charges
MEASURED AT WHIRLWIND
A load’s at risk before pickup
Pickups start in 2 hours — and something’s off on three loads.
Audit · AM pickups
What just happened
Before the trucks rolled, Loadsmart AI audited the morning’s loads and caught a wrong equipment type, a missing appointment, and stale instructions — fixing all three ahead of pickup so none turned into detention, a rejection, or a day-of fire drill.
Prevention, not reconciliation.
A recovered accessorial gives back part of a dollar you already spent. A prevented accessorial never leaves the account. At volume, the gap between auditing a sample after payment and auditing every load before pickup is the gap between a leak you monitor and a leak you close.
Audits every load before pickup. Not a sample after payment.
01
Pre-pickup check on every load
Validates the load against the rate, the routing guide, the appointment and the documents it needs to move clean — while mismatches are still fixable.
02
Early at-risk transit flags
Raises a load drifting toward a chargeable event — a late pickup, a slipping window, a facility already running behind — before the detention clock starts.
03
Charges audited against the rules
Every invoice checked against the contracted rate, the booked rate, approved accessorials and the shipment record, before approval.
04
Exceptions routed to a person
Anything outside the guardrails you set escalates to a Loadsmart Freight Expert or back to your own team, whichever you prefer.
What your team stops doing. And what that’s worth.
Finance reviews instead of reconstructing
Exceptions arrive validated, rather than as a detention event to piece together from three weeks ago.
Detention becomes visible while it’s happening
Live appointment and gate data show the wait as it runs, not on a bill weeks later.
No dispute to argue
Prevention before pickup produces no incorrect charge to fight over in the first place.
Nothing to rip out. Nothing to migrate.
Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.
Five more agents running the same way.
Loadsmart AI is six specialized agents working the freight lifecycle end to end. If none of the six match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.
Document Collection & Filing
Supplies the records every audit is checked against.
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Claims Processing
Picks it up when the money has to be recovered rather than prevented.
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Tracking & Status Updates
One of the six agents that make up Loadsmart AI.
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Tender Failures
One of the six agents that make up Loadsmart AI.
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Scheduling & Re-Scheduling
One of the six agents that make up Loadsmart AI.
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Bring the workflow that bothers you most.
See the Proactive Load Audits agent run against your own freight, in a working session with the team that builds it.