Meet the AI Agents:
Dock Schedule Management
Keeps the Opendock dock schedule on plan: a briefing before the first shift, late arrivals moved to the next valid slot, and a reschedule plan ready when dock capacity drops. It acts where your configured Opendock rules stop.
Dock capacity just dropped
Inbound Dock B lost a door to repair, with six appointments due before 3pm.
Opendock · DC-02
What just happened
Dock capacity dropped in the middle of the day, and the scheduler told the agent which appointments were affected. Loadsmart AI found the earliest valid slot for five of the six, sent one reschedule plan for approval, told each carrier its new time and dock, and gave the scheduler the three closest open slots for the one it couldn’t place.
You decide how much it does on its own.
Each automation runs at the level you set: notify only, propose and wait for approval, or act. Briefings can go out on their own, while no-shows and reschedules wait for a scheduler’s approval until you’re ready to let them run.
Runs the dock schedule all day, from the morning briefing to the last door.
01
Briefs the day
Sends a dock plan before the first shift, with overbooked hours and appointments missing details flagged.
02
Chases missing details
Opendock already sends confirmations and reminders from your configured rules. The agent goes further, chasing a carrier for a missing reference number before the truck reaches the gate.
03
Handles late arrivals and no-shows
Moves a late truck to the next valid slot on the same dock. Once your late threshold passes, it proposes marking a no-show for approval, freeing the capacity and offering the carrier new slots.
04
Reschedules when dock capacity drops
Finds the earliest valid slot on docks that accept the same load type, sends one plan for approval, then notifies the carriers. Appointments it can’t place go to the scheduler with the closest open slots.
What your team stops doing. And what that’s worth.
Dock capacity stays in use
Capacity freed by a no-show or a rescheduled appointment goes back on the schedule while there is still time to fill it.
The shift starts ahead
Schedulers know the day’s problem hours before the first truck arrives.
Carriers arrive ready
Reminders collect missing reference numbers before the truck reaches the gate.
Nothing to rip out. Nothing to migrate.
Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it. Appointment, arrival and status data come from Opendock. A capacity drop is reported by the scheduler, or by your maintenance system if you have one.
Ten more agents running the same way.
Loadsmart AI is eleven specialized agents working the freight lifecycle end to end. If none of the eleven match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.
Scheduling & Re-Scheduling
Books and rebooks the appointments this agent keeps on plan.
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Detention Handling
Watches each truck’s free time once it’s on site.
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Document Collection & Filing
We capture every quote, tender, rate con, BOL, POD and invoice as it arrives, and file it against the right shipment automatically.
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Tracking & Status Updates
We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.
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Tender Failures
When a tender falls through, we re-tender down your routing guide and re-book, before the miss ever reaches your team.
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Proactive Load Audits
We check every load before pickup and flag at-risk transit early, so problems surface before they turn into penalties.
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Claims Processing
We gather the documentation, validate the claim, and draft the response for your approval, so claims get filed and recovered.
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Purchase Order Follow-Up
We find purchase orders due with no appointment, and get the supplier or carrier to book before stock runs short.
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Warehouse Customer Service
We answer your warehouse’s status questions and book appointments from an email, using your dock schedule and WMS.
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Yard Task Orchestration
We select the asset for each pickup, schedule its preload and inspection, and return it to the yard, so it is ready when the carrier arrives.
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Bring the workflow that bothers you most.
See the Dock Schedule Management agent run against your own freight, in a working session with the team that builds it.