Meet the AI Agents:
Dock Door Management
Runs the day-to-day flow of trucks in and out of your docks, handling late arrivals, no-shows and dock closures, and keeps the day on plan with daily dock briefings, appointment reminders and automatic appointment confirmations.
20–30%
better dock utilization
A dock door just went down
Door 4 just went down, with six trucks due before 3pm.
Dock · DC-02
What just happened
A dock door went down in the middle of the day. Loadsmart AI found compatible doors for five of the six trucks due there, moved them once the scheduler approved the plan, told each carrier, and gave the scheduler three slots to offer the one it couldn’t place.
You decide how much it does on its own.
Each automation runs at the level you set: notify only, propose and wait for approval, or act. Briefings and reminders can go out on their own, while no-shows, moves and confirmations wait for a scheduler’s approval until you’re ready to let them run.
Runs the dock schedule all day, from the morning briefing to the last door.
01
Briefs the day
Sends a dock plan before the first shift, with overbooked hours and appointments missing details flagged.
02
Confirms and reminds
Confirms requested appointments that pass your rules, and reminds carriers before arrival, including any missing reference numbers.
03
Handles late arrivals and no-shows
Moves a late truck to the next valid slot, and marks a no-show once the facility’s late threshold passes, freeing the door and offering the carrier new slots.
04
Rebalances when a door goes down
Moves every affected appointment to compatible doors in one plan, and reports any it couldn’t place.
What your team stops doing. And what that’s worth.
Doors stay in use
A door freed by a no-show or a closure goes back on the schedule while there is still time to fill it.
The shift starts ahead
Schedulers know the day’s problem hours before the first truck arrives.
Carriers arrive ready
Reminders collect missing reference numbers before the truck reaches the gate.
Nothing to rip out. Nothing to migrate.
Your existing systems stay your system of record. Loadsmart becomes your system of action — the work runs on the Loadsmart Platform and the outcome is written back where your team already looks for it.
Ten more agents running the same way.
Loadsmart AI is eleven specialized agents working the freight lifecycle end to end. If none of the eleven match what is slowing your team down, describe the task and Loadsmart will build the agent to run it.
Scheduling & Re-Scheduling
Books and rebooks the appointments this agent keeps on plan.
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Detention Handling
Watches each truck’s free time once it’s on site.
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Document Collection & Filing
We capture every quote, tender, rate con, BOL, POD and invoice as it arrives, and file it against the right shipment automatically.
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Tracking & Status Updates
We get status from carriers so your team stops making check calls, and push clean updates to the people who need them.
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Tender Failures
When a tender falls through, we re-tender down your routing guide and re-book, before the miss ever reaches your team.
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Proactive Load Audits
We check every load before pickup and flag at-risk transit early, so problems surface before they turn into penalties.
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Claims Processing
We gather the documentation, validate the claim, and draft the response for your approval, so claims get filed and recovered.
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Purchase Order Follow-Up
We find purchase orders due with no appointment, and get the supplier or carrier to book before stock runs short.
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Warehouse Customer Service
We answer your warehouse’s status questions and book appointments from an email, using your dock schedule and WMS.
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Yard Task Orchestration
We create, assign and sequence yard tasks, from moves to temperature checks, and tell suppliers and carriers when something needs them.
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Bring the workflow that bothers you most.
See the Dock Door Management agent run against your own freight, in a working session with the team that builds it.
